DevRev MCP Server

Customer Data PlatformsPython

Search and retrieve information from DevRev's customer platform

Available Tools

search

Search for information using the DevRev search API with the provided query and namespace.

querynamespace

get_object

Get all information about a DevRev object using its ID.

id

DevRev MCP provides seamless integration with DevRev's customer platform, allowing you to search and retrieve information using DevRev APIs directly within your AI assistant. This integration enables you to access your customer data, support tickets, and other DevRev objects without switching contexts. With this MCP, you can perform targeted searches across your DevRev workspace and retrieve detailed information about specific DevRev objects using their IDs. This makes it an invaluable tool for customer support teams, product managers, and anyone who needs quick access to DevRev data.

Installation

To use the DevRev MCP, you'll need to install it and configure it with your DevRev API key.

Prerequisites

A DevRev account - If you don't have one, sign up at https://app.devrev.ai/signup
DevRev API key - Generate a personal access token by following the instructions at https://developer.devrev.ai/public/about/authentication#personal-access-token-usage
(Optional) Import your data from existing sources like Salesforce or Zendesk by following the instructions at https://devrev.ai/docs/import#available-sources

Configuration for Claude Desktop

Add the following configuration to your Claude Desktop config file:

On MacOS: ~/Library/Application\ Support/Claude/claude_desktop_config.json On Windows: %APPDATA%/Claude/claude_desktop_config.json

For published servers:

"mcpServers": {
  "devrev": {
    "command": "uvx",
    "args": [
      "devrev-mcp"
    ],
    "env": {
      "DEVREV_API_KEY": "YOUR_DEVREV_API_KEY"
    }
  }
}

For development/unpublished servers:

"mcpServers": {
  "devrev": {
    "command": "uv",
    "args": [
      "--directory",
      "PATH_TO_DEVREV_MCP_DIRECTORY",
      "run",
      "devrev-mcp"
    ],
    "env": {
      "DEVREV_API_KEY": "YOUR_DEVREV_API_KEY"
    }
  }
}

Replace YOUR_DEVREV_API_KEY with your actual DevRev API key and PATH_TO_DEVREV_MCP_DIRECTORY with the path to the directory containing the DevRev MCP code if you're using the development configuration.

Usage

Once configured, you can use the DevRev MCP to search for information and retrieve object details from your DevRev workspace.

Searching for Information

Use the search tool to find information in your DevRev workspace. You can specify a search query and optionally a namespace to narrow down the results.

Example:

Search for all open support tickets in DevRev

Retrieving Object Details

Use the get_object tool to retrieve detailed information about a specific DevRev object using its ID.